March 30, 2016
PLS 3rd Learning Wins Bronze in 2016 Stevie® Awards for Sales & Customer Service

10th annual awards presented on March 4 in Las Vegas

Buffalo, New York – PLS 3rd Learning was presented with a Bronze Stevie® Award in the Front-line Customer Service Team of the Year – Technology Industries Category – in the 10th annual Stevie Awards for Sales & Customer Service.

The event is presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards and American Business Awards.

The final results were announced during a gala banquet on Friday, March 4 at the Paris Las Vegas Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations attended.

More than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 11% over 2015. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges. Entries were considered in 59 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 51 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services as well as solution providers.

With over 300 years of collective experience working in education, the PLS 3rd Learning team focused their approach to customer service on creating “neurotically responsive” partnerships with state, local, and international education organizations by integrating educators, including the customer service team, into project development.

The PLS 3rd Learning team prides itself on commitment, timeliness, and flexibility in the creation and support of education technology. They were able to leverage their front-line customer service team’s classroom experience and background in education to build useful, relevant projects.

“Our partners think of us as thought and action partners because of the wealth of experience we bring to the projects that we build,” said Donald Jacobs, Ph.D., CEO of PLS 3rd Learning. “Our Tech Support team’s educator experience is used throughout the design and development process, including their feedback and the voices of the end users they speak to on a daily basis, in an effort to build better, more intuitive tools.”

More than 60 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, which began January 25.

“The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs,” said Michael Gallagher, president and founder of the Stevie Awards. “The sheer number of nominations is matched by the increasing quality of those nominations.”

“We are honored to be recognized for our support efforts for the third consecutive year alongside the very best customer service professionals from around the world,” said Jacobs. “This award is a testament to our commitment to improving teaching and learning in K-12 schools through neurotically responsive, personalized, and reliable support to our users.”

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at

About PLS 3rd Learning
PLS 3rd Learning is dedicated to the improvement of teaching and learning in K-12 schools by leveraging advanced technologies. Our mission is to develop technology-based systems and professional learning opportunities that promote and enhance educator effectiveness.

About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at, and follow the Stevie Awards on Twitter @TheStevieAwards.

Sponsors of the 10th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

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