Buffalo, New York — For the second consecutive year, PLS 3rd Learning has been recognized for outstanding customer service at The 2015 Stevie Awards for Sales & Customer Service. This year, the education technology company was honored with a Bronze Stevie® Award for the Front-Line Customer Service Team of the Year – Other Service Industries category.
“Over the last year, we were committed to enhancing our self-service support materials,” said Donald Jacobs, CEO at PLS 3rd Learning. “Utilizing tools like Zendesk forums, more robust FAQs, and engaging help desk videos, our customers are more empowered as they navigate our systems.”
Our 2015 Stevie Awards entry also highlighted our efforts to extend our customer support reach. New initiatives allowed us to successfully transform existing teacher support strategies into new support solutions for individuals interested in taking a more active role in their families’ education.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards and International Business Awards.
“Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
The awards were presented to honorees during a gala banquet on Friday, February 27 at the Bellagio in Las Vegas. More than 500 executives from the U.S.A. and several other nations attended.
About PLS 3rd Learning:
PLS 3rd Learning is dedicated to the improvement of teaching and learning in K-12 schools by leveraging advanced technologies. Our mission is to develop technology-based systems and professional learning opportunities that promote and enhance educator effectiveness.
For more information, visit PLS3rdLearning.com.
About The Stevie Awards:
Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie Awards at StevieAwards.com.